Mill Road SurgeryTel: 01223 247812
Branch SurgeryTel: 01223 414444
Notice re Patient Online
The Practice currently offers patients the facility to book, view, amend, cancel and print appointments using Patient Online. In addition to this, patients are able to view, order and print a list of their repeat medications. Patients can also access and print summary information from their medical record relating to allergies and adverse reactions.
We publish and promote our online services to patients via our website, verbally, and on posters in our waiting areas.
By 31 March 2016 patients will be provided, on request, with online access to all coded information held within their medical record. We are working with our clinical system supplier (TPP), our Clinical Commissioning Group (CCG) and NHS England to prepare for this online access for patients to ensure the service is in place by that date.
The surgery is open at the following times
Main Surgery 279-281 Mill Road Cambridge CB1 3DG Tel: 01223 247812 Telephone Lines Open (am) 8.00 -12.30 (pm) 14.00-18.00
Branch Surgery 204 High Street Cherry Hinton Cambridge CB1 9HJ Tel: 01223 414444 Monday - Friday 8.30-12.30 & 13.30- 17.00 (Closed Thursday afternoons)
Telephone Lines open (am) 8.30-12.30 (pm) 14.00 -17.00
When the surgery is closed an emergency service is provided by URGENT CARE CAMBRIDGESHIRE and should only be used for emergency help.
The doctor who calls will not be your own doctor.
The service operates overnight on weekdays from 6pm-8am. At the weekend from 6pm friday - 8am monday and over bank holidays. Please telephone and give your details to the call handler who will log your call and ask a doctor or nurse to call you back. You will either be given telephone advice or an invitation to attend URGENT CARE CAMBRIDGESHIRE to see a doctor face to face or if neccessary a doctor will call to your home.
Please do not just turn up without first telephoning. You can contact URGENT CARE CAMBRIDGESHIRE on: 111URGENT CARE CAMBRIDGESHIREChesterton Medical Centre, Union Lane, Chesterton,Cambridge,CB4 1PT
The nearest A&E Department is at Addenbrooke’s Hospital. If you feel your condition is life threatening please go directly there. In most cases we ask that you speak to a GP in the first instance either at your practice or via Urgent Care Cambridgeshire as most conditions can be dealt with by your GP Practice.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Early appointments available mondays with GP/Nurse
Early appointment available thursdays with GP/Nurse
NHS 111 – a new medical telephone service - is now available in Cambridgeshire and Peterborough. NHS 111 has been introduced to help make it easier for residents to access local health services, advice and information. People living in Cambridgeshire and Peterborough can now call 111 when in need of medical help fast, but it isn’t a 999 emergency. 111 is available 24 hours a day, 7 days a week, 365 days a year and calls from landlines and mobile phones are free. When to use it
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
You should call 111 if: • it’s not a 999 emergency • they think they need to go to A&E or another NHS urgent care service; • they don’t think they can wait for an appointment with their GP; or • they don’t know who to call for medical help. For immediate, life-threatening emergencies, people should continue to call 999.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
How does it work?111 will connect the caller to a team located in Peterborough of fully trained call advisers, who are supported by experienced nurses and paramedics. They will ask the caller questions to assess the symptoms, and give them the healthcare advice they need or direct the most appropriate and available local service.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If NHS 111 advisers think you need an ambulancethey will arrange for one to be sent to you.
People living in the Cambridgeshire and Peterborough area should continue to call their GP for non-urgent medical advice.
The 111 service is being provided by Herts Urgent Care, an organisation that has a proven track record in providing the 111 service elsewhere.
Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.
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