Prism: The new mental health service in your GP surgery
Prism (Primary care Service for Mental health) is a new service run by Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).
The service, which runs Monday to Friday, 9am-5pm, provides specialist mental health support for GP surgeries so that patients with mental health conditions can access prompt advice and support, receive help in a community setting and experience a more joined-up approach to care. Prism staff are mental health and allied health professionals, peer workers and recovery coaches, support workers and consultant psychiatrists.
Prism is for anyone aged between 17-65 years with mental health conditions and is based on a person’s needs rather than their diagnosis. So, how do you access Prism? The patient sees their GP and a decision is made as to which service would be appropriate for the patient - this could be a referral to the Prism team. Once referred, Prism staff would make contact with the patient / service user and either provide telephone advice and signposting or offer a face-to-face assessment. Patients will meet Prism staff in their local GP surgery, meaning they are in a familiar environment and reducing travel. The Prism service aims to ensure patients get the right treatment in the right place at the right time by the right person based on their need.
A pilot Prism service has been running in Huntingdon and Wisbech since last August and has been extremely well received. Fewer people have required specialist care and the majority were seen by the Prism team in their GP surgery where they received signposting, education, advice or interventions. There was also a notable reduction time for patients waiting to be assessed or seen by a consultant.
The Prism service is being gradually rolled out across Cambridgeshire and Peterborough surgeries from April onwards. Look out for more information on our website at http://www.cpft.nhs.uk/services/prism-service.htm. If you have any questions about the service, please e-mail firstname.lastname@example.org.