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Notice re Patient Online


The Practice currently offers patients the facility to book, view, amend, cancel and print appointments using Patient Online. In addition to this, patients are able to view, order and print a list of their repeat medications.  Patients can also access and print summary information from their medical record relating to allergies and adverse reactions.


We publish and promote our online services to patients via our website, verbally, and on posters in our waiting areas.


By 31 March 2016 patients will be provided, on request, with online access to all coded information held within their medical record.   We are working with our clinical system supplier (TPP), our Clinical Commissioning Group (CCG) and NHS England to prepare for this online access for patients to ensure the service is in place by that date.


When We Are Closed

out_of_hoursWhen the surgery is closed an emergency service is provided by URGENT CARE CAMBRIDGESHIRE and should only be used for emergency help.

The doctor who calls will not be your own doctor.  

The service operates overnight on weekdays from 6pm-8am.  At the weekend from 6pm friday - 8am monday and over bank holidays.  Please telephone and give your details to the call handler who will log your call and ask a doctor or nurse to call you back.  You will either be given telephone advice or an invitation to attend URGENT CARE CAMBRIDGESHIRE to see a doctor face to face or if neccessary a doctor will call to your home.  

Please do not just turn up without first telephoning. 

You can contact URGENT CARE CAMBRIDGESHIRE on: 111

Chesterton Medical Centre,
Union Lane,

Accident & Emergency

The nearest A&E Department is at Addenbrooke’s Hospital.  If you feel your condition is life threatening please go directly there.   In most cases we ask that you speak to a GP in the first instance either at your practice or via Urgent Care Cambridgeshire as most conditions can be dealt with by your GP Practice.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website