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Welcome to the Mill Road Surgery Website

The main surgery is situated in the University City of Cambridge with a branch surgery at nearby Cherry Hinton.


Changes to how we are working

All changes are designed to reduce the spread of the virus and minimise the impact of COVID-19 on our most vulnerable and frail patients.

1) Routine GP appointments have been suspended whilst we concentrate on urgent care for the most unwell.

2) We have moved from face-to-face appointments to telephone and video appointments.

3) ALL patients will need to speak to a medical professional to determine the need for an appointment (telephone triage).

If you are asked to attend in person for a diagnostic test or examination by a clinician please note we are practising social distancing in our waiting room and have introduced gaps inbetween appointments.  Staff will be using the appropriate PPE.  Patients should arrive wearing their own mask, please do not bring anyone with you into the building (exception children and those with mobility issues) entry is via the front door and you will be directed to exit via the back door to the car park and to dispose of any mask and gloves on leaving if these were provided by the practice, a clinical waste bin is positioned by the exit.   Rooms and equipment are then cleaned between patients. 


- If you think you have COVID-19 symptoms please go to 111 online
DO NOT ATTEND YOUR GP SURGERY- Please follow the new NHS advice to self-isolate at home for 7 days if you have:
o a fever AND / OR
o a new persistent cough
o if your symptoms are manageable at home and you would
not ordinarily require medical attention please do not call 111 unless your condition deteriorates.
- At this point in time
GPs CANNOT test for the coronavirus which causes COVID-19

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DoctorLink is our new online service where you can:

  • access advice
  • book appointments online 
  • request Fit/Sick Notes

Sign-up is simple and you can create an account here:

For all urgent appointments we ask that you undertake a symptom assessment through DoctorLink.  The symptom assessment will ask you a number of questions to  identify your problem. The outcome of your assessment will direct you to the right treatment, whether emergency care, GP care, nurse or self care.

If your outcome indicates that an appointment is required at the GP Practice you simply click on the "book appointment" button and book your appointment directly.

{For the present we are not releasing face to face appointments, these will be for telephone slots with a GP, we ask you to allow some flexibility around the time slot}

If no appointments are available, you will see a "request an appointment button" please click this. Once the request has been submitted, you will then be contacted by a member of the practice team, to arrange an appointment within the identified timeframe, as outlined in the outcome of your symptom checker.

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(Site updated 22/09/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website