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Guide to NHS Services Outside of GP Opening Times

Local residents are being urged to use NHS services wisely and ensure they choose the right service for their illness or injury.

  • NHS 111

NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs. 

They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.

  • GP out-of-hours service (OOH)

You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.

  • Self-care

Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:

  • painkillers such as aspirin, paracetamol, and ibuprofen
  • anti-diarrhoea tablets and rehydration powders
  • indigestion treatment
  • bandages and plasters
  • antiseptic cream or spray
  • first aid kit
  • Pharmacies

Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries. 

Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. 

  • Minor Illness and Injury Units

There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is required.

 

Peterborough MIIU

Monday – Sunday: 8am-8pm

Ely MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 8.30-6pm

Doddington MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 9am-5pm

North Cambs Hospital, Wisbech

Monday -Friday – 8.30-6pm 

  • Mental Health – 111 option 2

There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.

The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Click HERE for further information. Calls to NHS 111 are free from a landline or mobile phone.

*Patients registered with practices in Wisbech can access the service via dialling 111. The call handler will then transfer them direct to the FRS service.

 

  • Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.

 

Shingles Immunisation for 2018-19

Who can have a free shingles vaccination?

You are eligible for the shingles vaccine if you are aged 70 or 78 years old.

In addition, anyone who was eligible for immunisation in the previous three years of the programme but missed out on their shingles vaccination remains eligible until their 80th birthday. This includes:

  • people in their 70s who were born after 2 September 1942
  • people aged 79 years (until their 80th birthday)

Any individual who reaches their 80th birthday is no longer eligible for the vaccination due to the reducing efficacy of the vaccine as age increases. This reflects the recommendation made by the Joint Committee on Vaccination and Immunisation for the shingles immunisation programme

This is a one off vaccination and reduces the chances of developing shingles, and even if you do develop shingles then the disease is likely to affect you less severely.

Shingles is caused by the reactivation of the chickenpox virus and lies dormat after infection as a child. Later in life it can reactivate and cause shingles. why this happens is not completley known, but reaching an older age makes the virus much more likely to reactivate.  Shingles and its complications can be difficult to manage.  The treatment options vary from person to person depending on the area affected by the shingles.  It is important to see your GP as soon as possible after the rash occurs, as some treatments work best when given early.  Shingles can not be caught from someone with chickenpox, however, it is possible to catch chickenpox from someone with shingles.

Leaflet:

Shingles Leaflet

 

Don’t let HAY FEVER spoil your summer!

Did you know you don’t need to see your GP for hay fever treatment? 

Hay fever and seasonal allergy treatments such as tablets, eye drops and nasal sprays are all easily available at low cost from your local pharmacy – no prescription from your GP required! 

Antihistamines are usually the best treatment for hay fever and these can easily be bought from local pharmacies or supermarkets. Buying a packet of 30 tablets can cost as little as £2, but if a patient goes to their GP to get a prescription then it costs the NHS considerably more. 

By going to the pharmacy you’ll be saving yourself time and money, freeing up GP appointments for people with more urgent needs as well as doing your bit to help the NHS save money on unnecessary prescription costs. 

For more information about treating allergies or to find your nearest pharmacy and opening times visit www.nhs.uk 

Top tips to help ease hay fever symptoms:  

  • Keep house and car windows closed, especially when the pollen count is high (early morning between 7am to 9am and evenings between 5pm and 7pm) 
  • Avoid large grassy areas, woodland, cutting the grass and car fumes 
  • Wear wrap-around sunglasses 
  • Use petroleum jelly inside your nose to block inhalation of pollen 
  • Don’t dry washing outside to avoid pollen sticking to your clothes  
  • When you get in from outside wash your hands, face, hair, rinse your eyes and change your clothes

 Physiotherapy Service Update

If you are living with pain due to your joints, muscles or nerves then you can access NHS Physiotherapy advice and treatment directly from DynamicHealth, provided by Cambridgeshire Community Services NHS Trust. To find out more, simply visit http://www.eoemskservice.nhs.uk/home

 

 

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